Delivery and Returns.
Orders are processed and dispatched within 1-3 working days.
All standard delivery orders are dispatched with a tracked service for peace of mind, which should take around 2-4 days.
Free local delivery is available to addresses in Barry, Vale of Glamorgan, UK.
Please select the local delivery option at checkout. State any special delivery instructions in the notes section at checkout, such as a safe spot for me to leave your parcel or tips on finding difficult locations.
When it comes to packaging, less is more. I try to keep it biodegradable or recyclable where possible.
All glass items are wrapped in brown paper to ensure a safe arrival to their new home.
Orders are sent in boxes filled with eco starch nuggets or re-used paper.
We want you to be 100% happy with your products.
However If you would like to return a product in its unused condition, please contact firstname.lastname@example.org within 14 days.
We are a very small business and kindly ask that you cover the cost of sending a return.
We advise that you send your return with a tracked service to ensure that it arrives safely.
Although I take great care in packaging orders so that they arrive safely and securely, accidents may sometimes happen.
If any item's arrive damaged, please contact email@example.com within 7 days.
You will be offered a full refund or replacement.