Delivery and Returns.
Orders are processed and dispatched within 1-3 working days.
All orders are sent using a tracked service for peace of mind, which should take around 2-4 days.
When it comes to packaging, less is more. I try to keep it biodegradable or recyclable where possible.
All glass items are wrapped in brown paper to ensure a safe arrival to their new home.
Orders are sent in boxes filled with eco starch nuggets or re-used paper.
We want you to be 100% happy with your products.
However If you would like to return a product in its unused condition, please contact firstname.lastname@example.org within 14 days.
We are a very small business and kindly ask that you cover the cost of sending a return.
We advise that you send your return with a tracked service to ensure that it arrives safely.
Although I take great care in packaging orders so that they arrive safely and securely, accidents may sometimes happen.
If any item's arrive damaged, please contact email@example.com within 7 days.
You will be offered a full refund or replacement.